TennisBox privacy policy

Last updated: October 10, 2026. HolidayNest operates this store. This notice covers TennisBox browsing, purchases, contact and tracking links. The same store systems also process LuneLivre orders.

Who to contact

For privacy questions or rights requests: khalilzademehemmed@gmail.com. Business contact address: Yasamal rayonu, Zergerpalan 87, 1001 Baku, Azerbaijan.

Information we process

Depending on how you use the store, we process your name, email, phone number, delivery and billing details, order contents, payment and refund status, support messages and any photos you choose to send. Shopify and relevant providers may process device, browser, IP address, cookies and usage information. Payment providers process payment details to authorise transactions. Do not send a card number or password through our contact form.

Purposes and legal grounds

We use order and contact information to fulfil purchases, deliver goods, handle support, returns and refunds: performance of a contract or steps requested before it. We use necessary records to meet legal obligations and protect the store against fraud or resolve disputes, where justified by legitimate interests. Optional marketing and non-essential tracking rely on consent where required. We do not require marketing consent to buy a product.

Providers and recipients

Shopify hosts and supports the store. Our connected checkout uses CrispCheckout and Whop for payment-related services. Relevant shipping, support, technical and analytics providers receive information necessary for their services. We may disclose information where required by law or necessary to protect rights. If you follow the tracking link to 17TRACK, information you enter there is handled under that external service’s privacy notice.

Cookies and privacy choices

Cookies support functions such as cart persistence, security and store operation; other technologies may be used for analytics or advertising depending on store settings. You can use available consent controls, adjust browser cookie settings and visit our data sharing opt-out page. Blocking essential cookies can affect cart or checkout functions. Marketing emails, if you subscribe, include an unsubscribe option.

International processing

The store operates from Azerbaijan and uses international service providers. Your information may be processed outside your country. Where required, transfers are covered by applicable safeguards, such as approved contractual clauses or adequacy arrangements. Shopify’s processing is described in its consumer privacy policy.

Retention and security

We retain information only as needed for orders, support, legal recordkeeping and disputes; the period depends on the type of record and applicable obligations. Technical and organisational measures help protect information, but no online transmission or storage can be guaranteed completely secure.

Your rights

Depending on your location, you may request access, correction, deletion or portability, object to processing, seek restriction or withdraw consent. Withdrawal does not affect earlier lawful processing. Email us to make a request; we may need to verify identity. You can also complain to the competent privacy authority, including CNIL in France. We do not knowingly collect personal information from children for marketing.

Changes and contact forms

We update the date above when this notice changes. Information entered in our support form is used to answer and manage your request, not automatically to subscribe you to marketing. Contact khalilzademehemmed@gmail.com for questions.